During my early years in sales I listened to many pitches. It is a great training and you should try to listen as often as possible. Sales are everywhere, so it is very simple. These days I find myself analyzing every situation. At RadioShack, Starbucks, bestbuy.....

It always keeps me puzzled how “sales people” mess it up on the...

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During my early years in sales I was employed at an outbound call center to hire, train and optimize the agents. Well, screw that! Actually I was hired to increase revenue – like all of us. :)

It was a very simplistic setup, around 100 agents a night were trying to offer appointments on first contact. Simplistic means: no compute...

90% of success is preparation. Be so kind and read that again!

90% of success is preparation.

Why is that so important? Well, to reach your prospect you should know as much about him/her as possible. Not talking about stalking here ;), but a little logical thinking gives you a lot of clues already. Let's see what I can assume abou...